Please read these terms carefully before using our website and services.
Last updated: March 31, 2026
Welcome to Bag Haven (accessible at https://baghaven.store), operated by SAHRAY PRODUCTION PRIVATE LIMITED, a company registered under the laws of India with GSTIN: 06ABJCS3918C1ZG, having its registered office at GROUND FLOOR, DAULTABAD MAIN ROAD NEAR SAGAR PROPERTIES, DAULTABAD ROAD, DALUTABD FLYOVER, Gurugram, Gurugram, Haryana, 122001.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
"Website" refers to baghaven.store and all associated pages. "We", "Us", "Our" refers to SAHRAY PRODUCTION PRIVATE LIMITED. "You", "User", "Customer" refers to any person accessing or using the Website. "Products" refers to all items listed for sale on the Website. "Order" refers to a confirmed purchase request placed by you through the Website.
To use our services, you must be at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian. By using this website, you represent and warrant that you meet this eligibility requirement.
Our website supports guest checkout. You are not required to create an account to place an order. When placing an order, you agree to provide accurate, current, and complete information including your name, delivery address, phone number, and email address.
An order is considered confirmed only after you receive an Order Confirmation email from us. We reserve the right to cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We make every effort to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
We accept the following payment methods:
For UPI payments, the order will be confirmed only upon successful payment verification through our payment gateway. We do not store any card data or UPI credentials in compliance with RBI tokenisation guidelines.
We make every effort to display product colors, images, and descriptions as accurately as possible. However, actual product appearance may vary slightly from the images on the website due to differences in screen settings, lighting conditions, or manufacturing batches.
Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.
We deliver across India. Detailed shipping timelines, charges, and policies are outlined in our Shipping Policy. Delivery timelines are estimates and not guaranteed.
Our return, refund, and cancellation policies are detailed in the following pages:
All content on this Website — including but not limited to text, images, logos, graphics, icons, and software — is the property of SAHRAY PRODUCTION PRIVATE LIMITED or its content suppliers and is protected by Indian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without prior written consent.
While using our Website, you agree not to:
To the fullest extent permitted by applicable law, SAHRAY PRODUCTION PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website or our products. Our total liability shall not exceed the amount paid by you for the specific order in question.
You agree to indemnify and hold harmless SAHRAY PRODUCTION PRIVATE LIMITED, its directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.
Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to read the terms and privacy policies of any third-party websites you visit.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes acceptance of the new Terms. We recommend reviewing this page periodically.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.
If you have any grievances regarding the Website or our services, please contact our Grievance Officer:
Grievance Officer: Vivek
Email: grievance@baghaven.store
Phone: +91 9540082525
Address: GROUND FLOOR, DAULTABAD MAIN ROAD NEAR SAGAR PROPERTIES, DAULTABAD ROAD, DALUTABD FLYOVER, Gurugram, Gurugram, Haryana, 122001
We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days from the date of receipt, in accordance with the Information Technology Act, 2000, and the Consumer Protection Act, 2019.
For any questions about these Terms & Conditions, please reach out to us:
Email: care@baghaven.store
Phone: +91 +91 9540082525
SAHRAY PRODUCTION PRIVATE LIMITED
GROUND FLOOR, DAULTABAD MAIN ROAD NEAR SAGAR PROPERTIES, DAULTABAD ROAD, DALUTABD FLYOVER, Gurugram, Gurugram, Haryana, 122001
GSTIN: 06ABJCS3918C1ZG