Everything you need to know about how we deliver your bags to your doorstep.
Last updated: March 31, 2026
Bag Haven delivers across India. We use reliable courier partners to ensure your order reaches you safely. During checkout, we validate your pincode to confirm serviceability in your area.
| Order Value | Shipping Charge |
|---|---|
| Below ₹999 | ₹79 |
| ₹999 and above | FREE |
Shipping charges are calculated and displayed at checkout before you confirm your order. The final payable amount shown at checkout is all-inclusive.
| Region | Estimated Delivery |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad) | 3-5 business days |
| Tier 2 Cities | 5-7 business days |
| Tier 3 Cities & Rural Areas | 7-10 business days |
| North-East India & Remote Areas | 10-14 business days |
These are estimated timelines and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances. Business days exclude Sundays and public holidays.
Orders are processed within 1-2 business days after order confirmation. For UPI payments, processing begins after successful payment verification. For COD orders, processing begins immediately after order placement.
Once your order is shipped, you will receive a shipping confirmation email with a tracking link. You can also track your order on our Track Order page using your Order ID and email address.
Our courier partners will make up to 3 delivery attempts. If delivery cannot be completed after 3 attempts, the order will be returned to our warehouse. In such cases, for COD orders, the order will be cancelled. For prepaid orders (UPI), we will contact you to arrange redelivery or process a refund.
We verify pincode serviceability during checkout. If your pincode is not serviceable, you will be notified before placing the order. We are continuously expanding our delivery network to cover more areas.
If your order arrives in a damaged condition, please do not accept the delivery. If you have already accepted it, contact us within 48 hours with photographs of the damaged packaging and product. We will arrange a replacement or refund at no cost to you.
For shipping-related queries, please contact us:
Email: care@baghaven.store
Phone: +91 +91 9540082525
SAHRAY PRODUCTION PRIVATE LIMITED
GROUND FLOOR, DAULTABAD MAIN ROAD NEAR SAGAR PROPERTIES, DAULTABAD ROAD, DALUTABD FLYOVER, Gurugram, Gurugram, Haryana, 122001